☕ Had to be there
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Why every TV show wants a pop-up.
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Morning Brew August 30, 2022

Marketing Brew

Grasshopper Bank

It’s Tuesday. Starbucks’s Pumpkin Spice Latte is back today, a boon for sweetened coffee drinkers and (probably) the global scented-candle industrial complex.

In today’s edition:

—Kelsey Sutton, Ryan Barwick, Maeve Allsup

STREAMING

Time to pretend

Details from a pop-up activation for the Hulu series 'Only Murders in the Building,' including photos of potential suspects on a corkboard, a puzzle with a missing piece, and cards from a fictional card game Son of Sam. Kelsey Sutton

Ahead of the season two finale of Only Murders in the Building, fans of the hit Hulu comedy were able to visit the Arconia for real.

At The Prince George Ballroom in Manhattan, the fictionalized Upper West Side high-rise in which much of Only Murders takes place came to life for a Friday and Saturday in August, complete with model kitchens and living rooms, along with the faux art gallery and a replica of the classic diner that serve as other central locations in the show. Visitors could climb through secret passageways, push through hidden doors, uncover clues, and guess who murdered Bunny Folger ahead of the season’s explosive conclusion.

For fans of TV around the world, these kinds of experiences have fast become the new marketing table stakes. In-person events are a proven way to cement franchises into the cultural conversation while strengthening show fandoms.

“You’re extrapolating the content and the IP—which purely to that point has only lived on screen—and making it real,” said Alex Wilson, executive creative director of the brand experience agency Amplify, which has worked with entertainment giants including Apple TV+, Netflix, and Amazon Prime Video.

You had to be there: Experiences are especially popular among younger audiences. More than three-quarters of millennials prefer spending money on experiences and events over buying material things, according to a Harris Poll survey commissioned by the ticketing and event management company Eventbrite.

“If you can do it well enough, you can generate press and buzz and excitement and a little bit of FOMO from the thing that you did,” said Marc Simons, the co-founder of Giant Spoon, a full-service creative agency well known for the experiences it has built for HBO titles including Westworld and Game of Thrones.

But building a memorable experience is no easy task. Read more here about the opportunities and challenges of entertainment pop-ups.—KS

        

TOGETHER WITH GRASSHOPPER BANK

Meet your dreamboat bank

Grasshopper Bank

We aren’t professional matchmakers, but this bank + your small biz make a pretty obvious pair. Grasshopper’s entire mission is to make banking less stressful for business owners, giving you back time and money.

Here’s what they bring to the table:

  • unlimited 1% cash back on everyday debit card purchases
  • potential to earn up to 1.00% APY (JSYK, that’s 33x the national average interest rate)
  • 24/7 automated bookkeeping, digital invoicing, and cash flow management
  • no monthly maintenance or overdraft fees

If you’re ready to meet this showstopper, you can open an account online in less than 10 minutes.

Learn more here.

        

DATA PRIVACY

Settling with Sephora

An open make-up compact with red blush sits on a black-and-white striped table, with a human eye appearing in the mirror of the compact. Illustration: Francis Scialabba, Photo: Ebby May/Getty Images

No amount of caked-on foundation and expensive eyeliner could hide Sephora from California’s attorney general. Last week, the company agreed to pay a $1.2 million fine for allegedly violating the California Consumer Privacy Act (CCPA). It’s the first enforcement and fine resulting from the law, and it has important implications that could be important for...the internet.

California accused Sephora of making that customer data available to third parties—which it did by sharing that data with commonly used web-analytics companies that run on its website—and failing to disclose the sale of personal info or provide an opt-out link on some browsers.

Wait, what? According to the settlement, under the CCPA, a sale is “the exchange of personal information for anything of value,” including third-party cookies and pixels, tech that companies can use to target and retarget ads to browsing customers.

California clearly considers companies using analytics and advertising services provided by Facebook or Google, for example, to be selling that data under the CCPA, Travis P. Brennan, shareholder and chair of Stradling Yocca Carlson and Rauth PC’s privacy and data security practice, said.

So, to be clear, anyone using a Facebook or Google pixel is selling customer data under this law?

The answer, according to some privacy lawyers, appears to be yes.

And that’s problematic because service providers—who may be monetizing a company’s data outside of the services they provide to that company—don’t tend to shout from the rooftops about that data dynamic, Aaron Grote, VP of digital products at Stirista, a data services and marketing firm, wrote to us.

“Many clients making decisions about these vendors don’t fully understand the consequences,” Grote said.

The settlement also dragged standard agreement terms used by major tech companies into the spotlight, Brennan added.

“There’s still an open question as to whether the AG’s office views Google’s standard data processing terms as sufficient to meet the CCPA requirements,” he said.

Read more to learn why the settlement’s impacts reach far beyond Sephora.—RB, MA

        

MARKETING

Coworking with Rachael King

An image of Rachael King, CEO of Pod People

Each Tuesday, we spotlight Marketing Brew readers in our Coworking series. If you’d like to be featured, introduce yourself here.

Rachael King is the founder and CEO of Pod People, a creative audio production agency.

How would you describe your job to someone who doesn’t work in marketing? I make stories for your ears—usually on behalf of a company or client who wants to get a message across in a unique and compelling way.

Favorite project you’ve worked on? People Magazine’s People in the ’90s was an absolute blast (the Fabio ep is everything). I’m also super proud of Uprooted (for discovery+, hosted by Alicia Garza). And Real Simple’s Money Confidential is fascinating—I love listening to other people’s money problems!!

What’s your favorite ad campaign? I don’t think you can beat ”Oatly Lake”—a masterclass in branded content. Bravo.

One thing we can’t guess from your LinkedIn profile? I once competed in a nationwide competition to be MTV’s first TJ (Twitter jockey). And lost.

What marketing trend are you most optimistic about? Least? Most: I think we’re starting to see more creative ads and product placement interwoven into the content and world of the podcast, which I love! Give me thoughtful, customized ads that take into account who I am as a consumer, please.

Least: With the proliferation of poorly done programmatic ads, the content is often wildly irrelevant and, omg, can we agree on volume levels please? It doesn’t have to be this way; I know we need programmatic, but let’s do it well.

What’s one marketing-related podcast, social account, or series you’d recommend? Lauren Passell’s Podcast Marketing Magic newsletter is a must-read, especially for anyone starting out. There’s also a tight-knit crew of folks on Twitter who are constantly dropping knowledge for free—if you join the podcasting Twitter community, you’ll find ’em all!

        

TOGETHER WITH VALIDITY

Validity

Q4’s holiday inbox showdown is fast approaching. Are your email campaigns ready? Optimize your holiday szn strategy with MailCharts, a competitive intelligence email database. Peep examples from thousands of ecommerce brands and gain the insights and inspiration you need to plan, create, and launch campaigns that get results. Get started today with a free account.

        

FRENCH PRESS

French Press

There are a lot of bad marketing tips out there. These aren’t those.

Freebies : Here’s a rundown on how to use a Twitter contest or giveaway to boost followers and engagement.

Off the page : This guide can help you strategize around backlink building for off-page SEO.

Doggonit : There’s one quick (and very scientific) way to make almost any ad better.

The hottest demo ever: Ready to turn up the heat on TV advertising? Watch Steve-O eat one of the world’s hottest peppers while giving a demo of MNTN Performance TV. Tune in here.*

*This is sponsored advertising content.

FROM THE CREW

We all want to create a work-life balance that works best for us, but it’s much easier said than done. So we curated tips from some of the best entrepreneurs and business leaders of this era to help inspire you. Start achieving the balance you deserve today—check it out!

WHAT ELSE IS BREWING

  • YouTube CBO Robert Kyncl will leave the company in early 2023. Mary Ellen Coe, who was most recently Google’s president of global customer solutions, will replace him.
  • Lawmakers in California passed a children’s online privacy bill requiring apps and sites to implement restrictions for users under the age of 18.
  • Elon Musk filed another notice to terminate his deal to buy Twitter, this time citing a whistleblower account of “extreme, egregious deficiencies” at the company as another reason to cancel the deal.
  • Snapchat is also rolling out a BeReal clone, following Instagram’s move to imitate the popular app.

TUESDAY TRIVIA

Before becoming the official mascot of Kellogg’s Frosted Flakes in the 1950s, Tony the Tiger competed against several other cartoon animals as part of a test to see which character consumers liked best. Which animal did Tony the Tiger not compete against as part of the test?

  1. Katy the Kangaroo
  2. Patty the Platypus
  3. Elmo the Elephant
  4. Newt the Gnu

Keep scrolling for the answer.

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TRIVIA ANSWER

Trivia answer: 2. Katy, Elmo, and Newt were all potential candidates for the Frosted Flakes mascot spot, according to Kellogg’s.

 

Written by Kelsey Sutton, Ryan Barwick, Maeve Allsup, and Minda Smiley

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