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Insights for Making Better Decisions | Gary Klein | Knowledge Project 144

The Knowledge Project Podcast
312K subscribers
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17K views 2 years ago The Knowledge Project | Full Episodes
Celebrated research psychologist Gary Klein has spent nearly 50 years studying how and why people make the decisions they do. On this episode, Klein calls on those five decades of experience to discuss pioneering the field of naturalistic decision making, the difference between experience and expertise, why some people stagnate at an intermediate level, Cognitive Flexibility Theory, the role of storytelling, how to gain insights, fixation errors, cognitive biases, mental models, how to fast-track expertise, and so much more. During his career Klein has developed several models of cognitive processes as well as research and application methods, some of which have been incorporated in U.S. Army doctrine for command and control. In 2015 Klein founded ShadowBox LLC, a cognitive skills training company that has been employed in the military, law enforcement, healthcare, social services, and petrochemical domains, and provides a flexible, scenario-ba …...more
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Intro

0:00

What sparks insight for decision making?

1:02

How to maximize insights personally and institutionally

8:08

On changing experience

12:59

What's the difference between expertise and experience?

14:45

How do we evaluate people's decision making?

20:33

What Gary means by "Mental Model"

29:30

Reflections on the Learning Loop

31:45

What role stories play in situations

34:47

On exploring anomalies

37:28

How do people become true masters of their practice?

42:29

Cognitive Flexibility Theory

48:29

How to conduct useful pre-mortems

50:09

How to limit cognitive biases

1:01:13

How to make team decisions

1:08:04

The Zone of Indifference

1:21:51

On shadowboxing

1:24:57

What role environment plays in decision making

1:33:34
Insights for Making Better Decisions | Gary Klein | Knowledge Project 144
331Likes
17,043Views
2022Aug 9
Celebrated research psychologist Gary Klein has spent nearly 50 years studying how and why people make the decisions they do. On this episode, Klein calls on those five decades of experience to discuss pioneering the field of naturalistic decision making, the difference between experience and expertise, why some people stagnate at an intermediate level, Cognitive Flexibility Theory, the role of storytelling, how to gain insights, fixation errors, cognitive biases, mental models, how to fast-track expertise, and so much more. During his career Klein has developed several models of cognitive processes as well as research and application methods, some of which have been incorporated in U.S. Army doctrine for command and control. In 2015 Klein founded ShadowBox LLC, a cognitive skills training company that has been employed in the military, law enforcement, healthcare, social services, and petrochemical domains, and provides a flexible, scenario-based training technique that allows trainees to see the world through the eyes of experts. He is also the author of five books, including the 2013 release Seeing What Others Don't: The Remarkable Ways We Gain Insights. -- 00:00 - Intro 01:02 - What sparks insight for decision making? 08:08 - How to maximize insights personally and institutionally 12:59 - On changing experience 14:45 - What's the difference between expertise and experience? 20:33 - How do we evaluate people's decision making? 29:30 - What Gary means by "Mental Model" 31:45 - Reflections on the Learning Loop 34:47 - What role stories play in situations 37:28 - On exploring anomalies 42:29 - How do people become true masters of their practice? 48:29 - Cognitive Flexibility Theory 50:09 - How to conduct useful pre-mortems 01:01:13 - How to limit cognitive biases 01:08:04 - How to make team decisions 01:21:51 - The Zone of Indifference 01:24:57 - On shadowboxing 01:33:34 - What role environment plays in decision making -- OUR FREE NEWSLETTER: https://fs.blog/newsletter/ 📈  OUR MOST POPULAR INTERVIEWS 🎬  The Full Story of Naval Ravikant:    • The Angel Philosopher Naval Ravikant ...   🎬  Bill Ackman - Getting Back Up:    • Bill Ackman: Dealing with Haters, My ...   🎬  Secrets to Healthy Relationships with Esther Perel:    • Secrets to Healthy Relationships | Es...   🎙 Listen to the show  iTunes: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/show/1VyK52N... GET IN TOUCH 🌍 Our website - www.fs.blog JOIN OUR COMMUNITY https://fs.blog/membership/ ABOUT THE KNOWLEDGE PROJECT Like the mentor you’ve always dreamed of having, The Knowledge Project shares timely yet timeless lessons for work and life. Past guests include Naval Ravikant, Daniel Kahneman, Jim Collins, Angela Duckworth, Seth Godin, Melanie Mitchell, & Esther Perel.
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The Knowledge Project | Full Episodes
The Knowledge Project Podcast

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The Knowledge Project Podcast

312K subscribers