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We spent 10 months building a product, scrapped it, built a new product in 3 weeks and helped an Independent artist raise $1000 in one day

I started working on https://dimensionapp.xyz with two friends in January of this year.

We spent nights and weekends shipping features for months. We wanted to launch with tons of features to make our platform enticing to creators and supporters.

Some of the features we designed and built out included:

  • a chat feature
  • direct message feature
  • web3 authentication
  • email authentication
  • NFT token gating
  • One-time purchasing
  • subscription purchasing
  • social media posting functionality

...all before we solicited feedback or validated our idea.

This process led to months of building with no feedback, subpar features and burnout.

One day we all met and agreed that we've been building for months; we're burnt out and have a product with a bunch of unfinished features that we're not sure people would even use... if we ever launch.

After spending some time debating if we should just scrap the project that we spent all of our free time building for the past few months, we decided that we wanted to launch with one completely finished feature and validate that feature with real users.

We got the idea to stop over-engineering from levels.io and his Makebook (https://readmake.com/). Pieter Levels repeatedly stresses two points:

  1. Launch your product as fast as humanely possible because the best feedback you can get is from real users using your product.
  2. Talk to as many users as possible while building so that you aren't trying to solve a problem that doesn't exist.

We decided to put all of our focus on one feature: proof of creator support.

This idea may sound crazy, but we were very confident about this idea for several reasons:

  1. Supporters are very passionate about supporting their favorite creators, and they want to make it known
  2. Supporters love to say they supported an artist early on in their career but there's no way to prove that
  3. Supporters want recognition from their favorite creators
  4. Creators need new ways to monetize and have traditionally received the short end of the stick on existing platforms

We created a platform to allow creators to set up a public page to allow their supporters to donate money in exchange for perks offered by an artist (digital collectables, merch, discounts).

In addition, this platform doubled as public proof of the exact date a supporter chose to support an artist publically, how many social media followers the artist had at the time of support and the order in which the user decided to support compared to other supporters.

We raised $1000 with our first artist on our first day, funded purely by passionate supporters. Now that we've found there is real-world interest from artists and supporters, we plan to add features incrementally and onboard the many artists interested in using our Dimension.

We spent ten months building a product we never launched or solicited feedback for, but those mistakes we made will never be repeated, and we hope you do not make these same mistakes.

LinkedIn founder Reid Hoffman once said, "If You're Not Embarrassed By The First Version Of Your Product, You’ve Launched Too Late."

I urge you to talk to users and ship your product as fast as possible.

  1. 1

    Nice, what's the site?

      1. 1

        Ah thanks, I thought you pivoted to an entirely different product but makes sense that you shifted your initial one. So you removed all the other stuff like the chat feature, web3 auth etc?

        Also, how did you get artists to use your services? And how did they get people to support them? How do you make money, cut of the transaction fee like Patreon? I'm thinking about how this is different to other platforms like Patreon etc out there.

  2. 1

    congratulations! my problem is i am not getting users :(

    1. 2

      My recommendation is to use https://www.apollo.io/. You can automate cold outreaches and you can use LinkedIn email datasets. Try it out. I’m existing about your feedback.

    2. 2

      What do you do to get users today?

      1. 1

        cold emailing EM's from linkedin

        1. 1

          Do you use any tool for that? Sales navigator?

          1. 1

            yes sales navigator

    3. 1

      How many engineering managers have you talked to?

      1. 1

        i somehow missed this reply :( . I have talked to few EM's mostly at big companies while they like the tool they are not using github for issue management and i am not ready to integrate with their internal proprietary tools until i am sure that i have exhausted github market and this is the only way to go.

        1. 2

          Stop coding. Make a list of 100 (yes really, 100) EMs who are at small, medium and large companies (not quite Google size but relatively large) by scraping LinkedIn. Find their emails through services as listed below, and email them saying you have a new product you're making, not a sales call but just wanted feedback on how EMs use Git or whatever your goal is. Follow up multiple times over email, there is automated software for this like GMass. If they say sure, send them your Calendly.

          Interview 100 EMs via this approach and ask them questions about their current process. Read the Mom Test and make sure you don't lead them onto anything about your product whatsoever, otherwise that interview is useless.

          I'm serious, interview one hundred of your target customer before doing any more coding.

          https://www.demandcurve.com/blog?topic=cold-outreach#categories

          1. 1

            thanks that's good advice.

    4. 1

      Your landing page looks great and your product seems very useful. Maybe the user type you're targeting is difficult to convert (Engineering Managers). I'd definitely recommend reading the articles written by @harshvijay and studying what he does well.

  3. 1

    wow! congratulations on your tool! do you want your tool to be featured in our website www.nocodejournal.com? send me a message at [email protected]

    1. 1

      Thanks Sheilla! Our project technically isn't no code but thanks for the offer!

  4. 1

    What a great read!

    Love the idea of your tool and how it helps to sustain the creative industries. It would also foster a sense of community and support among artists as well as the audience.

    All the best :)

    1. 1

      Thanks Harsh. So cool reading about your experience with Ruttl!

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